We are so appreciative of reviews that allow us a moment to clarify our products!
The first concern was that it took longer than expected. It did. We apologize for that. We mention in our FAQ page that we are a small 2 person company and sometimes we run late. We do our best to stay on time because we despise running late but sometimes it happens for a variety of reasons. We do not mass produce and build each item according to our customer's preference. Sometimes this causes slight delays. We do work constantly :-)
We are pleased the handle assembly was easy and you liked the stain choice!
The wood is very strong, very sturdy 3/4 inch Baltic Burch cabinet grade plywood. We also use the TOP GRADE. Here is a quick bit of info on the wood taken from the web: "Because of its durability and consistency, Baltic birch is often used for structural purposes and to make cabinets and furniture. It’s particularly popular for kitchen and bathroom cabinets because the exterior grade lamination makes this type of plywood less susceptible to water damage."
But don't take our word for it, feel free to google it :-)
The information about our wood choice is located on our FAQ page. This is not cheap or thin. We build these to last!
Along with all of the info concerning the material, information on the backing is located in our FAQ section. We also include a link for purchasing a back on each listing. Our cabinets are so strong, a back is not needed. Cabinets are typically placed against a wall so backing goes unseen. We do offer backing for those who prefer one. As mentioned before, every listing has a link to purchase backing separately. The FAQ page shows what the purchased backing will look like.
Our FAQ page has so much information on it. Take a look if you have a minute. It talks about cleaning, using the bracket and lots of other good info. We can’t possibly write all of this in each listing as it would just go unread. We hoped having a dedicated page would help customers quickly located the info. Of course, we are always here for questions.
Every listing has a link asking customers to please read over the info in our FAQ page. We want you to know what you are considering for purchase and have no surprises. We do our best to provide the info needed. We do need our customers to look over the info.
We take our customer's experience very personally and want you to love your purchase. This is why we personally and publicly will respond to any reviews where there is a concern listed.
Thank you so much for your purchase and for taking the time to write a review! We are thrilled your overall experience has been positive!