We thank you so much for your review and appreciated the opportunity to discover that when your can was open and allowed to fall shut, it would slam. We have a video on our website and also send written instructions on how to use the can. Simply use the handle to open and close it. It will function as a kitchen cabinet. Also, find this same info on our FAQ page. Allowing it to fall shut is not recommended.
We also forwarded this to our customer for reference.
Our timeframe is 5-8 weeks depending on volume. This is referenced on our FAQ page (lots of important info there!).
We are so grateful for the opportunity to build for our customer and want her to find our products easy to use! We are so happy to hear she is pleased!