The trash bin came on time, as described in the shop's policies. They gave me a tracking number right away once it shipped and the item arrived in perfect condition and looks exactly as pictured!! We love our new trash bin - no more **** trash bins out in the open for guests to see, now we have a nice looking bin that looks like a piece of furniture. We're so happy we went for it and bought a piece from this store! We feel it was worth it.