Made with ♥ in Kansas City, Missouri

FAQ

I still have questions….

Why do I not see shipping rates?

Shipping is free unless you are in Hawaii or Alaska, please message us for rates as they are NOT the same. We wish they were. We ship only to the United States.

Do you have items in stock and ready to ship?

Your new bin will be made to order in your color choice with your handle selection and with your door center. Since each item is made fresh, we don’t have items in stock for immediate delivery. The items you see in our pictures were sold. You can count on your item to look nearly identical to the listing.

Your trash bin or laundry hamper will take 5 weeks to receive. Seems like forever, but it’s worth the wait. Shoe storage and entry tables are 4 weeks.


What does the back look like?

The back of the bin is hardboard backing. We predrill the holes and include the screws needed to attach the backing. The backing will be located in the same carton as the bin. Just grab a screwdriver and use 1 screw per predrilled hole. This will ensure the back remains in place. As you can see, it's not a 'finished' back. But then again, most backs are to the wall. The exception to this would be our hampers. The back is open for necessary venting.

 

What are the bins, hamper and shoe bins made from?

Our items are made from cabinet grade plywood. We look for the best maple we can find to build your bin. This wood species are very strong and durable. Your new item will last for many years. Because it is made from wood and not MDF, please expect occurrences from nature, including texture.

If you add a beautiful cedar top, there will be knots in the wood. You will see rustic nail holes where the boards are fixed together. Please feel free to zoom in on our pictures. The cedar top adds so much character and such warm, rustic charm! Although beautiful to behold, it is NOT graded for food preparation. 

We use washable, low VOC matte paint.

We call it:          Actual maker name:

Soft white         White Gallery HGSW4002

Black                 Glidden Onyx Black 00NN 05/000

Neutral Blue      Sherwin Williams Refuge 6228

Turquoise Blue  Sherwin Williams Cloudburst  6487

Light gray          Sherwin Williams Colonnade gray 7641

Medium gray     Sherwin Williams Cityscape 7067

Soft Ivory           Sherwin Williams Intricate Ivory 6350

Deep Ivory         Behr Navajo White

Light Turquoise  Sherwin Williams Drizzle 6479

 

Rather have a stained bin?

Our stain is Minwax.The colors we stock are:

Provincial (warm brown)

Dark Walnut

Golden Oak

Red Mahogany

Unfinished is available upon request.

Stained bins will have a layer of clear protector applied.

Keep in mind when looking at the stain colors, we use Maple wood. Each wood species will react to stain in a different way. This is important if you are trying to match cabinets. 

The colors listed above are colors we stock. There is no charge for ordering the above colors. They are interchangeable. If you need a color other than what we keep in stock, use the link below to purchase your custom color. 

https://lovemade14.com/collections/double-bin-trash-bin/products/specific-custom-color-option

Can I change the dimensions?

We have several different bin dimensions in our shop and do not offer dimension changes.
Please measure your space before ordering. Some of our bins are counter height and others are not, but all sizes are listed for you. 

How do I use this bin/hamper?

The bin is very easy to use. Think of it as a cabinet door that you pull open and hold to shut.

Wipe clean with a damp cloth. It’s that easy!

The trash bins will hold a 13-gallon kitchen trash bag. We do include the cans. No need to go searching for the right size…that’s nice!

Laundry hampers also come with removable laundry bags…again, nice!

Where do you ship? Who is your shipper? How much is shipping?

Shipping is free unless you are in Hawaii or Alaska, please message us for rates as they are NOT the same. We wish they were. We ship only to the United States.

Our bins and hampers come assembled, just screw in the back and handles. Our carrier is FedEx. We will ship to the address listed on your order. If you have entered the wrong address, just message us before we ship your item. We can help. But once it ships, it has to be redirected and FedEx will charge for that.

If you are local to Kansas City, contact us to pick your item up and get a discount for picking your item up!

When your order ships, we will send you a tracking number to enter on the Fedex.com site. You can see just when your new, long-awaited item will arrive. FedEx may require a signature on bins with a final price over $599.99.

What happens if my item arrives with shipping damage?

We really hate shipping damage. We use a ton of packing material to get your item from our home to yours dent free. We want the moment you open your box to be a gloriously happy moment. Although damage is not common, like everything else, it can happen.  If it happens to you, relax and know we will help you! Send us pictures of the damaged item and the damaged box. Most items can be repaired easily with help from us. This might include sending touch up paint or sending a replacement part.

If you have any other questions that we have not addressed here, just send us a message!

Your place needs a little love.

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